Portal Assistance

• COBRA Quick Start Guide

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• COBRA Online Portal Login Credentials

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• Plans and Rates Guide

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• Premium Collections Supplemental

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• COBRA Online Guide

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• People on COBRA Online Guide

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• User Guide

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• Employer Online Payments FAQ

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• Safe Sender Guide

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• COBRA Online Dashboard

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• Technical Information & System Requirements

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• Customer Uploading Instructions – Import Export Plans Rates

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• COBRA Subsidy Guide

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• Super User Guide

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• Contact Role Definitions

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• Finding Invoices in Download Center

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• Super User - Reports Sent to Guide

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COBRA Guidance

• Age/Gender/Area Rated Plans

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• Medicare Entitlement Flow Chart

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Report Guides

• Report Guide

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• Payments on Expired Plans

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• Returned Notice Guide

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• Open Enrollment Notices Mailed Report Guide

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• COBRA Notices Mailed Report

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• Daily Status Change Report Guide

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• Insufficient Funds Report Guide

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• Paid Through Change Report Guide

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• Plans and Rate Confirmation Report Guide

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• Participant Status Report Guide

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• Subsidy Premium Report Guide

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• Premium Remittance Report Guide

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Open Enrollment

• Open Enrollment Through Online Portal

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• COBRA and How to Do Open Enrollment

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Online Forms

• ACH Premium Remittance Deposit Form

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Calculators

• Small Employer COBRA Calculation Worksheet

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