isolved was created 30+ years ago to address the needs of businesses dealing with the newly enacted COBRA law. Since then we've grown to serve clients with a wide range of benefit services needs.

isolved is the ideal benefits services provider for small to mid sized companies. We believe every company deserves a quality benefits services solution to not only navigate today’s business compliance maze, but to also efficiently handle their workforce management needs.

Our Culture

Company culture is the set of shared attitudes, values, goals, and practices that characterizes any organization. We believe that understanding the isolved culture begins with understanding our shared, aspirational beliefs in four key areas.

Our Customer Focus is Unique

We are passionate about the isolved vision and the positive customer change associated with our work. We work tirelessly to solve and satisfy customer needs through use of our defined solutions. We utilize a continuous cycle of learn, define, execute, and improve so that all customers can benefit from repeatable, high quality activity that transforms their world.

We Are One Team

We encourage our employees to work as one team. We believe that the word "team" spans across the entire company, and our goal is to challenge each other to achieve more. We love to connect and collaborate. Each team member is willing to help another even if it seems outside the definition of his or her own role. We celebrate group success.

Our People Are Special

Our behaviors are exceptional. We believe that every person we come in contact with is the single most important person in that moment. We conduct business “the right way” with the highest standards for ethics and integrity. We communicate in an open and straightforward way while remembering to interact with respect and compassion.

Results are Important

We are accountable to deliver the promise of isolved and we drive for associated results. We practice self-measurement and self-improvement both as individuals and as a team. We highlight success, identify failure, understand the root cause of both, and incorporate associated lessons into the way we conduct future business.

A Few of Our Clients

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isolved Benefit Services is so responsive and always willing to help on issues that come up. I love having direct points of contact for COBRA and FSA – it makes the turnaround time for enrollments, claims, etc. so much faster when the person I am working with is familiar with groups and employees. I appreciate the time and effort put in to ensure things are done correctly on the front end.
— Lena Thompson, CHCC. Intrepid